At Aswaqena.com and all our website domains, we are committed to delivering your orders to you as quickly and securely as possible. We have partnered with InterCityXpress, a premium logistics company offering exact date and time services 24/7 across the Kingdom of Saudi Arabia, to ensure that your orders are delivered on time and in perfect condition.

Shipping Options

We offer two shipping options for orders placed on our e-commerce marketplace:

Standard Shipping: Orders are shipped within 2 days of being placed and delivered within 3-5 days of being shipped.

Express Shipping: Orders are shipped on the same day of placing the order and delivered within 24 hours of the order being shipped. Express shipping may be available for an additional fee.

Premium Shipping: Choose the date and time you want to receive your order and we will make it happen. Premium shipping will be available for an additional fee.

Delivery Timeframes

InterCityXpress provides exact date and time services for deliveries across the Kingdom of Saudi Arabia. When you place an order on our e-commerce marketplace, we will provide you with an estimated delivery date and time based on your shipping address and the shipping option you selected.

Please note that delivery times may vary depending on the availability of the product and the shipping address. If there are any delays or issues with your order, we will notify you as soon as possible.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of the products you order, as well as your shipping address and the shipping option you selected. Shipping costs will be displayed at checkout.

Tracking Your Order

Once your order has been shipped, we will send you a tracking number and a link to track your order.

If you have any questions or concerns about our shipping policy or the delivery of your order, please contact our customer service team at care@aswaqena.com